National One Call
powered by PlanToDig.com

enquiries@national-one-call.co.uk
Tel: 0844 800 9957
Fax: 0845 280 2040


What price to Dial Before You Dig?

You paid £99 + charges that some utilities made for their plans.
Within 12 to 15 working days over 50 different service owners had responded to your Enquiry.
Your Planning Pack has all the plans, Not-Affected statements, charges audit and is certificated.
Click here to get a quotation from our Safety Centre.

Dial Before You Dig for Business

Situation Legal Position Financial Implications to you
You used Dial Before You Dig to research a site you were considering buying or planning works for. There is no legal obligation in the UK to use Dial Before You Dig - but there is no legal recourse to the seller or the contractor that you engaged if you find the site or works are unviable due to utility presences.

Finding out about any buried services at any site is part of your diligence when considering buying a site or planning works.  It is far better to find out about these services at the beginning - and therefore the costs you are facing - than to go through the expensive process of buying a site or designing and commissioning works only to find that the site is actually unviable.

You paid £99 + utility charges and found out:

Best Case: There are no services running underneath the site.

Worse Case:  The site has several utility services running underneath it.  Price of site + cost of service diversion + cost of your works = cost of the site or works to you.

Moving a major gas main is £10,000+, major pipelines £50,000+, telecoms £5,000+.

Dial Before You Dig for Planning

Situation Legal Position Financial Implications to you
You used Dial Before You Dig to research a site you are planning works at. CDM Regulations define you as 'the Client' and place obligations on you and the contractor for planning for safety.  This includes taking all 'reasonable steps' to define hazards and provide details to operators, including existing plant and services at the location. 

Civilly, you are liable for any costs incurred by asset owners to repair or otherwise take steps to protect their services that you endanger or damage, and have unlimited liability for HSE fines and HSE Notices, and unlimited liability for civil claims for injury or death.

You paid £99 + utility charges to contact all known asset owners and receive their plans and responses. 

You can now consider any further steps you should take, e.g. have a survey done to clarify the situation at the site.

This information forms a major part of your Safety Plan, required under CDM Regulations.


The costs of not using Dial Before You Dig

You thought that £99 + utility charges was too expensive.
You relied on old information, assumptions, word of mouth and good fortune.
You do not know for sure if there are any services at the site, who owns them, or where they are.
 

Not using Dial Before You Dig for Business

Situation Legal Position Financial Implication to you.
You bought a site to develop or planned works on an existing site but did not research it using Dial Before You Dig when bidding or planning.  When you get on-site you find that utility services are present. You cannot build over, reposition or endanger existing utility services or pipelines and you are responsible for the full costs of re-routing of any existing services even if you own the land that they are already in. You saved £99 + utility charges in the research stage but now you have to budget for moving each service, and some may not be able to be repositioned at all, either because the owner is unwilling to move it or more likely that the cost of moving it is too expensive for you. Major repositioning can take up to 5 years depending on the magnitude of work and planning schedule of the owner, which of course are reflected in the cost to you in money and time. 

Your 'bargain' site may well prove unviable, or the money you spent designing your business-critical development may have been wasted.  Moving a major gas main is £10,000+, major pipelines £50,000+, telecoms £5,000+.

Not using Dial Before You Dig for Planning

Situation Legal Position Financial Implication to you.
You commission works without using Dial Before You Dig.  When the contractor commences work under your instructions they uncover services, although they do not damage them. As Client or Works Promoter you are responsible under CDM and other HSE Regulations for the safety of those undertaking works under your instruction and for protection of existing services.

You cannot assign these responsibilites to contractors or agents.

You saved £99 + utility charges in the planning stage but now the contractor will either cease work and require you as Client to provide the appropriate plans (@3 weeks - during which time you may be liable for contractor stand-down costs), or may be persuaded to continue working subject to full acceptance by you of any responsibility for any damages - and the works will take a lot longer due to hand-digging.  NB -  a good proportion of damages happens when the plant is already uncovered.

Repairing a service is often even more expensive than having it repositioned.

or...

Situation Legal Position Financial Implication to you.
You commission works without using Dial Before You Dig.  When the contractor commences work under your instructions they cut through services. As Client or Works Promoter you are responsible under CDM and other HSE Regulations for the safety of those undertaking works, and are civilly liable for any damages to existing services that occur under your instruction.

You cannot assign these responsibilites to contractors or agents.

Best Scenario: The service you damaged did not injure the operator.  Work out who owns it and how to contact them, get them to come and repair it, expect a bill in the thousands for repairs, your own work may have to stop and you face a possible claim for loss of revenue of the service owner.  Irate at not being contacted for plans or discussions, expect the service owner to take maximum compensation from you and be watchful of you in the future.

You may still be reported to HSE and be subject to an HSE Prosecution.  You can either pay the costs out of your revenue or claim on your insurance and send your premium skywards, and could find yourself / your company named if not shamed.

Worse Scenario: Hitting the service injured or killed the operator, and only you can decide how you would feel about your part in this situation.

But the law is very clear about who is responsible and why.  As well as all the issues mentioned above about repairing damage if you are negligent in your CDM duties you face a strong possibility of criminal charges which can result in jail sentences for individual directors / owners, an unlimited HSE fine, unlimited civil claims for death / personal injury, a possible HSE Notice, even possible revoking of licenses.

You either pay these costs from your revenue or claim on your insurance and send your premium skywards.  You may even find you / your company cited as a Case Study or news report, and of course you cannot assign an agent to spend jail time for you.

Want to reconsider the value of Dial Before You Dig?


Questions? Need advice? Got major planning needs?

Contact us at enquiries@national-one-call.co.uk
Tel: 0844 800 9957 Fax: 0845 280 2040

Regulations websites CDM Regulations New Roads & Street Works Act Pipeline Safety HSE - Construction
Other useful websites
Contractors Group HAUC RICS Pipeline Industries Guild County Surveyors Local Government
Information Sources
European Journal (OJEC) Safety Centre Construction News Jobs

 

Copyright National One Call 2008 All rights reserved