Dial Before You Dig & SiteGuard Protection services for any UK site.

enquiries@national-one-call.co.uk | Tel: 0844 800 9957 | Fax: 0845 280 2040

National One Call
Protecting People and Sites throughout the UK

Dial Before You Dig (UK)
Please get in touch if you have any queries:
t: 0844 800 9957
f: 0845 280 2040
e: enquiries@national-one-call.co.uk

A Selection of our Partners & Clients

Fusion Electrical and Civils Ltd

Contractor (Electrical)

81D main St Calderbank
Airdrie

Dial Before You Dig is a service provided by National One Call

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Dial Before You Dig / SelfPlan

We cannot help you beat the recession but we can help you to live through it.

Totally Free - no charge to either enquirers or asset owners. Any user, any UK site, any work intentions, contact all asset owners.

Who is it for?

For any planner or excavator who has the tenacity to make contact with up to 60 contacts.

A free Dial Before You Dig service

It is a totally free service - enquirers use the best service of its kind to locate their site and get in touch with all known utilities, authorities and pipeline owners anywhere in the UK to request plans from them. We do not make any charge to either the enquirer or the asset owners - this is a genuinely free service that anyone can use.

You are however still liable for charges that some asset owners make for their plans.

There must be a catch, surely?

No catch at all. You register with us which is free, we send you an activation code and you sign in.

You can then create enquiries for plans anywhere in the UK using National One Call, the same service that our paying clients use. Locate the site, mark up the plan and tell us about any works you intend to do.

We give you a quote for making the Enquiry through our Retriever service and give you the choice of us doing it for you, or you can choose to do it free yourself using SelfPlan.

If you choose SelfPlan we give you all the information you need - the same information that we use - and you conduct the Enquiry yourself.

Rules about using SelfPlan

You cannot use SelfPlan for any commercial gain, e.g. as a bureau service or to offer a plan-obtaining service for clients.
Using SelfPlan does not absolve you from liabilities for damages nor does it constitute agreement or permission to undertake works.
You are liable to pay any charges that some asset owners may make to provide you with plans.
You are responsible for ensuring that all necessary contacts are made.
National One Call does not retain any information about SelfPlan enquiries - if you lose the information it cannot be retrieved from us.

How does SelfPlan Work?

You use our online service to create your enquiry. You select the site location, mark-up a map and record details about the you, the site and your work intentions. Then you select SelfPlan.
We give you a pro-forma containing the letter to send, the plan that you marked-up and the list of information you have to provide to the utilities and other asset owners.
We give you the list of the asset owners that may have an interest in your site for you to send your enquiry to. Some can be contacted online, others by post.
The list of asset owners has a checklist for you to record details of contact, if affected, any charges and record when they responded to you.
The rest is up to you - getting plans from websites, faxing / writing to contacts, monitoring of responses, finding out about and paying any charges, chasing late responses, compiling a Planning Pack, printing / copying plans etc.

SelfPlan vs Retriever - Who Does What?

Service Option	The Enquiry		Managing Responses					Price
Service Option	Make Enquiry	Make Contacts	Receive	Record	Monitor	Progress Chasing	Compile Pack	(per Enquiry)
SelfPlan	You	You	You	You	You	You	You	£0.00
Retriever	You / Us	Us	Us	Us	Us	Us	Us	£99.00

If you wish to endorse or sponsor SelfPlan and be seen by enquirers and asset owners as a supporter of safety and services protection, email us at selfplan@national-one-call.co.uk to find out more.

Who uses Dial Before You Dig?

We have a wide range of clients, from private citizens to blue-chip companies, government authorities to major utilities, needing utility plans for works or planning. New clients join us daily as they see the benefits of Dial Before You Dig. There are no registration fees and no costs for adding users. Corporate clients have account facilities and receive preferential rates for high volumes of enquiries or special projects. We have a Projects Team for very large or long-term planning requirements.

Quite a few of the organisations that we contact for their plans - utilities / authorities etc - also use our services to get plans for their own works.

Our InSite Partners are generally Retriever clients who are able to provide quotes for their own specialist services. Due to our quality and price, our Retriever service is often used by organisations who offer a similar service to their own clients.

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